Bite Size Deals LLC complaints

Complaint Experience

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BCA's Summary and Analysis:

It appears that this company has ceased taking incoming orders online. Customers who have not obtained their products or refunds should consider filing a chargeback request with your card carrier. Some banks require the request to be made in writing. In any case the request should be made within 60 days following the date of the first statement on which the charge appears.

Complainants allege false advertising, non disclosure of costs associated with shipping, shipping delays due to out of stock items, and defective merchandise. Some complainants allege the company's advertising purposely implies they are a UK based company and directs internet traffic to potential UK customers causing added shipping fees, delays in receiving orders, and warranty problems for UK customers. Other customers complain of difficulties with refunds and exchanges. Some complainants report that merchandise is delivered defective, and that due to delays by the company to send a RMA tag, the 30 day return period expires making them ineligible to return the merchandise.

The company responds to some complaints by agreeing to issue refunds or send RMA's for returns or exchanges. Some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.

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Complaint Closing Statistics