Blue Tees Golf ratings, reviews and complaints - Telemarketing Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege that the golf clubs are not of the quality that is represented by the company and that the company fails to honor their promise of a 100 percent money back guarantee. One complainant said she received a check but was unable to negotiate it because they deliberately misspelled her name. Most complainants state that they either cannot reach anyone on the phone or the company fails to issue credits as promised. The company has ignored all of the complaints.

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Complaint Closing Statistics

0 complaints against Blue Tees Golf closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is selling golf equipment by promising a free trial period.

Primary Contact:
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Our experience with similar offers indicates many golf enthusiasts have lost their money to telemarketers who used a marketing technique very similar to this company's method. Generally, the telemarketers contact golf enthusiasts by phone and offer a set of golf clubs to try on a trial basis at no cost or obligation to purchaser. Participants are asked for credit card numbers for billing and security purposes. When attempting to return the clubs as agreed, they discovered they were unable to reach the company for a return authorization. In some cases, complainants who returned the clubs never received credit for the return. We recommend that anyone victimized by this company immediately contact their credit card company to dispute the charge. This should be done even if the "trial period" has not passed.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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Reputation Report

Blue Tees Golf

Complaints and Resolutions

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