Complaints for Blue Tees Golf in Huntington, CA

18377 Beach Blvd., Suite 323
Huntington, CA 92648 | Get Directions

(800) 230-1507

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege that the golf clubs are not of the quality that is represented by the company and that the company fails to honor their promise of a 100 percent money back guarantee. One complainant said she received a check but was unable to negotiate it because they deliberately misspelled her name. Most complainants state that they either cannot reach anyone on the phone or the company fails to issue credits as promised. The company has ignored all of the complaints.

Complaint Closing Statistics

0 complaints against Blue Tees Golf closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Blue Tees Golf complaints