420 inquiries | Online Retailers
(323) 294-5555
http://www.botachtactical.com
Mon-Thurs 7AM - 3PM PSTFri 7AM-2PM PST. Walk-ins must be law enforcement or military personnell.
Company Rating
AAA
Customer Reviews
based on 7 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
Not all that great...
I'm a former LEO and military vet, they are closed to the public--only letting cops shop despite knowing exactly what I want. Tried to call enroute, no answer but when I arrived, 2 employees just sitting there as if they were playing Call of Duty. Totally unhelpful, can't even order via online with option to pick up curbside. Was hoping to save $40 on a pair of boots but honestly, I'll spend the $40 on principle to support a company that doesn't treat the public like they are some biohazard. First Responders are way more exposed to potential Covid-19 than the average Joe. If your civilian or a vet, go elsewhere!
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BCA's Summary and Analysis:
Complainants allege that the company fails to deliver ordered merchandise ships incorrect merchandise fails to provide refunds or exchanges for returned merchandise and fails to answer telephone or email inquiries.~~The company responds to all complaints by shipping merchandise providing refunds or by stating that the customer was not charged.
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Company Info
We are a U.S. Department of State Registered Importer and Exporter of tactical equipment such as law enforcement, military, & public safety supplies. We also sell apparel, accessories, & more. We also specialize in trade ins. Must be over 18 to order
Interested in Botach Tactical Law Enforcement & Military? Contact them directly!
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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