Complaints for Botach Tactical Law Enforcement & Military in Las Vegas, NV

4775 West Harmon Avenue
Las Vegas, NV 89103 | Get Directions

(323) 294-5555

http://www.botachtactical.com

Mon-Thurs 7AM - 3PM PSTFri 7AM-2PM PST. Walk-ins must be law enforcement or military personnell.

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege that the company fails to deliver ordered merchandise ships incorrect merchandise fails to provide refunds or exchanges for returned merchandise and fails to answer telephone or email inquiries.~~The company responds to all complaints by shipping merchandise providing refunds or by stating that the customer was not charged.

Complaint Closing Statistics

0 complaints against Botach Tactical Law Enforcement & Military closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Botach Tactical Law Enforcement & Military complaints