Bright Image Marketing ratings, reviews and complaints - Marketing Consulting Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants generally allege this company sells Las Vegas vacation coupons packages door to door. Complainants allege the representatives indicate the discounted hotel rate is valid seven days a week, but when complainants attempt to book the hotels for the advertised rates, they find that the price is not honored.

The company responds to a couple complaints by denying refund requests and by stating that the customers must read and accept their terms and conditions prior to purchase, which clearly state that weekends are available at special promotional rates.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Bright Image Marketing closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing business marketing services.

Primary Contact:	George Avetison (President)
Business Started:	1/26/2005
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Bright Image Marketing?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Bright Image Marketing

Websites:
There are no additional web sites.

Contacts:

Kevin Sashin (Co-Owner)

Chris Irvin (Sales Associate)

Other Categories:

Vacation Certificate and Voucher Promotion Services

Advertising Agencies

Addresses:

61873 Enterprise Circle South, Temecula, CA, 92591

Reputation Report

Bright Image Marketing

Complaints and Resolutions

Other Information