Find a reputable business?

Reputation Report

Burger King

  15 inquiries |
Fast Food Restaurants

1306 Basin Street SW
Ephrata, WA 98823
| Get Directions

(509) 754-1978

http://www.bk.com

Company Rating

B

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/15/2019

Fire the manager and be sure this NEVER happens again. How horrible.

This business offers a play place for the younger children to enjoy while also eating. Today my family and I stopped in and ordered our food. As we sat down to wait on our order up my son notices this play area which indeed had three other children playing in it and we decided why not sure we'll get our food and you can play. We sat in that area and enjoyed watching him play ate our food and just as we were getting ready to leave the manager on shift came into the play area and announced that there had been an accident up in the very top portion of the play area that a kid had taken a poop or somebody Peed up there and that the play area has been closed. We had been in there for a good 25-30 minutes before anything was even mentioned to us she had mentioned there's a sign on the door you didn't see it I said no I didn't there's a lot of signs around here and it didn't look any different than anything else and there was another family playing in there so we thought it was fine. I said maybe you should put a wet floor sign up or just block it off so this doesn't happen again. Manager turned her back and walked away, very unprofessional very unsanitary and very bad. The reason why it hadn't been cleaned up immediately like it should have been is this coming from the manager herself is because they had been to busy to get to that yet. I pray my son doesn't get ill/sick from this encounter that was very badly brought to the publics attention. dated today 712/19 At 7:04 pm.

Read More

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Burger King closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

Primary Contact:
Business Started: N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Burger King?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.