Buy A Bumper ratings, reviews and complaints - Automobile Customization Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants generally allege ordering chrome plating services or sending in core parts to be replaced with reconditioned chrome parts but failing to receive any. Some customers complain that if they received anything it was of poor quality and required remediation. Other customers said that the company would not respond to their requests for assistance.~~In a few cases the company provides refunds or delivers ordered merchandise.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Buy A Bumper closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Buy A Bumper provides bumper and bumper cores chrome plating services.

Primary Contact:	John
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Got Chrome?

Bumpers and Grills

Bumpers & Grills

Chroma Bonita

Chromabonito

Websites:
There are no additional web sites.

Contacts:

Jose

Jose Treninio

Customer Service

David

Other Categories:

General Auto Repair Services

Automobile Parts and Supplies Retail

Addresses:

1004 West Covina Parkway, Suite 130, West Covina, CA, 91790

17360 Colima Road #167, Rowland Heights, CA, 91748

Reputation Report

Buy A Bumper

Complaints and Resolutions

Other Information