C J Industries, Inc.

This company offers a variety of products advertised as "free trial offers". However closer examination of the Terms and Conditions indicate responds are required to pay a shipping and handling fee which varies by product and by agreeing to the "free" trial offer consumers are authorizing the company to enroll you in an auto-ship continuity program. The continuity program ships a new bottle of the product every 26 days but consumers are not allowed to cancel until after the intial 30 day trial period which begins on the date of purchase. Further website disclosures explain that returns will not be accepted if the auto-ship was not cancelled prior to the company sending out the next package. ~~We urge caution before agreeing to trial offers or giving your credit card number to unfamiliar companies with unfamiliar products. Although this company's offer is advertised as free the charge imposed for shipping and handling of the product actually makes the offer NOT free. Once your credit card number has been provided to cover shipping and handling it will remain on file with the seller for shipping and billing purposes. If you forget to cancel or for any reason fail to do so your card number is readily available to bill for your first shipment of product.~~This company's free trial is conditional upon accepting their offer for additional product. FTC Guidelines for advertising this type of offer require that all terms and conditions of the offer as well as cancellation instructions be clearly and conspicuously displayed in at least 10 point type before asking for payment or obtaining the customer's consent. Clearly and conspicuously means NOT disclosed in microscopic print accessed by a weblink to another site but rather disclosed along with the free trial solicitation. ~~Regardless many consumers overlook the advisory and are unaware of the charge until their next monthly credit card statement. Industry guidelines require marketers to provide a fast easy method of canceling either by mail phone or website Failure to do so may be a violation of consumer protection laws.~~Most credit card issuers will allow the cardholder 60 days to dispute an unauthorized or inaccurate charge. Review your monthly statement carefully. If you discover a charge which is unfamiliar investigate and dispute the amount with your card issuer as soon as possible to protect yourself from making unwanted purchases. ~~The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period they are required to notify the buyer in writing of the delay and give the option of waiting or having their money returned within seven days. Credit card payments must be credited within one billing cycle.