California Off Price, Inc. ratings, reviews and complaints - Children's and Infants' Apparel Wholesale

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company fails to send ordered merchandise, or ships only partial orders but charges for the full order. Other customers complain the company substitutes ordered merchandise with unordered items, or charges customer accounts for merchandise not received. Some complainants allege they are charged for more expensive merchandise than actually received, or that items shipped to not come in desired sizes. Most complainants contend they are unable to contact the company to arrange returns, or request refunds or credits.

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Complaint Closing Statistics

0 complaints against California Off Price, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing the wholesale of children's clothing.

Primary Contact:	Hosien Nowrozi (President)
Business Started:	1/17/2007
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

This company's complaints indiate that the company engages in business to business transactions, which means that the FTC's Mail Order Rule may not apply.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

California Offprice Store

Websites:
There are no additional web sites.

Contacts:

Alex

Addresses:

10231 South Broadway, Los Angeles, CA, 90003-4576

12424 Wilshire Blvd Suite 860, Los Angeles, CA,

Reputation Report

California Off Price, Inc.

Complaints and Resolutions

Other Information