194 inquiries | Merchandise Retail By Telephone
(800) 357-8873
http://www.calloneunlimited.co...
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Complaint Experience
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Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
All complainants allege they were unable to cancel the membership before the company debited their checking account for the full membership fees, totalling $277.00. Some complainants also state they did not receive the coupons or any other information from the company. A few complainants called the company after not receiving anything within the specified time period, attempting to cancel the membership and received confirmation numbers. Although complainants thought the membership was cancelled, they found their accounts were still charged for the membership fees. One complainant alleges the phone number provided to cancel the membership was invalid.The company responded in a few cases by agreeing to cancel accounts, and issue credits. In a few other cases, they apologized for the rude behavior of employees. Many customers report not receiving the promised refunds.
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Company Info
This company's business is a telemarketing company offering promotional produts for a shipping price $3.95 and gas coupons worth $200.00. You must cancel each product within specified amount of time or be charged monthly.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
This company makes telephone solicitations offering promotional products and memberships on a trial basis along with coupon packages for gasoline, restaurants, auto services, long distance services or movie passes, as incentives to join their program. If consumers accept their offer, they must call to cancel the membership within seven days or risk incurring additional membership charges. Membership fees vary between $19.95 per month to $99.95 per year. We urge extreme caution. Ask the company to send information regarding the membership terms and conditions prior to accepting the offer. Prior to agreeing to the purchase, consider asking the company for the phone number to cancel since customers report the membership is not received prior to the seven day expiration of the cancellation period. Customers claim the only way this company accepts cancellations is over the phone; therefore, requests for cancellations may be difficult to implement. Verify your bank statement to confirm all charges are valid. If there is an unauthorized charge contact the bank to dispute the amount.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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