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Cardinal Property Management, AAMC/ACMF

51 inquiries |
Property Management

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1290 North Hancock Street Suite 103
Anaheim, CA 92807 | Get Directions

(800) 400-6686

http://www.cardinal-online.com

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/6/2019 Gamb L.

Awful service

Unfortunately, my HOA hires this company as the current property management and they have been nothing but horrific from the first phone call they are rude and don’t seem to care, to their lack of knowledge and you are transferred around the company until you are left with a voicemail for someone to call you back. They never call you during business hours as they really do not want to help you so they return calls after 5pm in a effort to get your voicemail and force you to call back to a recording to avoid your calls at all times. Then there is their web presence what a joke, automated reply and again nobody with any ability to help you accomplish your task. This company is an absolute joke and if your HOA is looking for a property management AVOID AVOID AVOID cardinal property management at all cost as they will only make things worse for you community! Simply requested maintenance repair for my deck, lack of response, awful customer service very bad experience and due to the HOA choice of this AWFUL company, it’s part of my association and I am pissed.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Cardinal Property Management, AAMC/ACMF closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Company provides property management services.

Primary Contact:	Farrah Esquer (President)
Business Started:	4/14/1981
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Cardinal Property Management, Inc.

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There are no additional web sites.

Contacts:
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