Career Search Group ratings, reviews and complaints - Career Counseling

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege services provided did not meet expectations, the leads provided did not meet job qualifications or were not located as close as desired, In other cases, customers complain of not receiving interviews, or only had one interview transpire after being in the program for months. The company responds to some complaints by disputing or denying the allegations and referring clients to the terms of their agreement. The company also offers to continue job search assistance, or cancel contracts and issues full or partial refunds based on services provided. Some complaints are unresolved, meaning the customer is not satisfied with the company's response.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Career Search Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a career counseling.

Primary Contact:	Carol Druan (Executive Vice President)
Business Started:	1/1/1989
Social:

Interested in Career Search Group?
Contact them directly!

Request Quote

Licensing

California law requires anyone who offers career counseling, vocational guidance, aptitude testing, executive consulting, personnel consulting, career management, evaluation or planning, or the development of resumes and other promotional materials relating to the preparation for employment and charges the client for these services to post a $10,000 bond with the California Secretary of State.

Bonding can be verified by writing to the Secretary of State, Special Filings, P.O. Box 942877, Sacramento, Ca. 94277, or, by calling Special Filings at (916) 653-3984.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Be sure that any verbal promises of services or guarantees of any kind are written in the contract. California Law allows for cancelation of career management contracts within 72 hours of signing. Cancellation requests should be sent by certified mail in order to obtain proof of delivery.

Other Considerations

This company has filed Chapter 7 bankruptcy. Under federal bankruptcy laws, Chapter 7 allows for liquidation of assets. For |information about filing a claim as a creditor, contact the clerk of the bankruptcy court.

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. The Bureau cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The Career Search Group

M C D Investments Inc.

Websites:
There are no additional web sites.

Contacts:

Rula Cheka (Office Manager)

Michael Druan

Reputation Report

Career Search Group

Complaints and Resolutions

Other Information