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Catmobile

247 inquiries |
Veterinarians

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63 Elm Street
Sailsbury, MA 01952 | Get Directions

(978) 465-1940

http://www.mrfrs.org

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/21/2018 Karen L.

They said they couldn't give out info, turns out they use a med that they don't like to use on cats!!! Not a happy customer at all

I took my two female cats to the catmobile June 19. Was told be there for 4:45 for pick up get a call at 230 cats are ready to be picked up. Bring cats home they are breathing funny and very medicated still and not acting right at all took my cats to their vet and they put them on pain meds as well as watched them for a period of time. I looked over my paperwork and it was stamped cat never been to vet however I had a paper from my get saying they were checked over. Brought my cats to them in carriers which had their names on them however when I picked them up they had wrote on my property without my permission. They said I didn't have bedding which I did have a pad down in the carrier instead of a bacteria filled towel that they put in after surgery and put on my paperwork didn't have bedding!!! The workers on the van were very rude as well as when I called to find out what meds they use for my vet. They said they couldn't give out info, turns out they use a med that they don't like to use on cats!!! Not a happy customer at all

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Catmobile closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is veterinarians.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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