Celebrity News Magazine ratings, reviews and complaints - Advertising Agencies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unfullfilled contracts. Customers complain their ads are not printed as agreed and they are unable to obtain refunds on the advance fees. Other complainants allege deceptive sales practices. Customers call to inquire when ads fail to run as agreed and are told due to error the ads would appear in the next publication. Complainants allege no ads ever appear. The company responds to some complaints by disputing allegations or offering explanations for delays. Some complaints are addressed by advisories that the customer had no actual publication date as the offer was a "special" and publication is on as "as spave available" basies. Some complaints are unresolved meaning customers are not satisfied with the company's responses. Other complaints are unanswered.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Celebrity News Magazine closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering businesses to advertise in their monthly publication.

Primary Contact:	Tiffany Burton (Sales Director)
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Celebrity News Magazine?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Spectrum Television

Celebrity Magazine

Websites:
There are no additional web sites.

Contacts:

Customer Service

Sales

Other Categories:

Magazine Publishers

Reputation Report

Celebrity News Magazine

Complaints and Resolutions

Other Information