Complaints for Celebrity News Magazine in Studio City, CA

12400 Ventura Blvd. Suite 318
Studio City, CA 91604 | Get Directions

(818) 377-9970

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege unfullfilled contracts. Customers complain their ads are not printed as agreed and they are unable to obtain refunds on the advance fees. Other complainants allege deceptive sales practices. Customers call to inquire when ads fail to run as agreed and are told due to error the ads would appear in the next publication. Complainants allege no ads ever appear. The company responds to some complaints by disputing allegations or offering explanations for delays. Some complaints are addressed by advisories that the customer had no actual publication date as the offer was a "special" and publication is on as "as spave available" basies. Some complaints are unresolved meaning customers are not satisfied with the company's responses. Other complaints are unanswered.

Complaint Closing Statistics

0 complaints against Celebrity News Magazine closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Celebrity News Magazine complaints