Cellular Blowout

This company sells cellular phones and accessories via their website. All cell phones and software must be returned unopened and unused in the original box. Returned products will incur a 15% restocking fee. All returned cell phones must be returned with an RMA number. The company's website contains a click option for obtaining RMA authorizations. The RMA must be assigned before you return the item. Phones returned for repair must be returned within 3 days of receipt of merchandise and must have less than 15 minutes of talk time. Phones returned for a refund must have the tamper evident tape intact and phone box must be completely unopened and the phone must be unused with any static covers intact. Other accessories must be returned within 30 days and any refunds will be less shipping charge. Please note that an RMA number does not guarantee final disposition. All returns are subject to inspection. RMA numbers for accessories expire after 30 days. RMA numbers given for phones will be assigned an expiration date. Returned items must be received within the 30 expiration period. After that date the RMA number is null and void and the package will be refused or returned to you at your cost. At time of delivery, please inspect your cell phone for damage while the shipper is still present. If the item is damaged, please refuse delivery and contact Cellular-Blowout.com customer service immediately to arrange a replacement. Your signature on our carriers receipt acknowledges that you inspected your package and it is free from damage. Your signature also indicates that you understand our returns policy regarding your order. For any order that is cancelled before it is shipped, there will be a cancellation fee applied. The cancellation fee will be 5% of the total (including tax and shipping), up to a maximum of $5.00. This is to pay for order processing fees, and will be deducted from any refund amount.

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Merchants who violate the Rule can be sued by the FTC for injunctive relief, monetary civil penalties of up to $11,000 per violation (any time during the five years preceding the filing of the complaint), and consumer redress (any time during the three years preceding the filing of the complaint). When the mails are involved, the Postal Service also has authority to take action for problems such as non-delivery. State law enforcement agencies can take action for violating state consumer protection laws.