Cherish Jewelers

Not what I was promised, feel ripped off

Bought a wedding set from them less then a year ago, the engagement ring has lost 5 diamonds already, we was the 1st couple to buy a set from this jeweler store and have had nothinh but issues! 5 diamonds have fallen out of my rings, I have been told not to wear them while gardening(which I do not garden) washing dishes, cooking, lifting things, working( my job is at home sitting and typing on a computer) cleaning the house, because diamonds would fall out.. Now this was said to me after the 4th diamond fell out, and on the 5th diamond I was told its just a ring its no big deal diamonds fall out all the time!! Hello its not just a ring its my wedding set! I do not like how I am treated and spoke to and takes 2 plus weeks to fix it each time. I am spending 70 plus dollars each time to over night it to them n waiting weeks to get it back and having to call them for any updates. All this in less then a year! My ring does not look the same as it did when I bought it because of needing diamonds replaced so much. I was even told on 1 repair it was because my finger is so small they had to resize it n its just so small of a resize so it cant hold diamonds properly. I feel like ive been ripped off. My heart breaks everytime a diamond falls out n I have to send it in and breaks even more trying to talk to anyone at this place. I cry so much each time. I even have my husband or daughter call cause I get so upset. I was promised it was great quality and that was a lie

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