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Cheryl's Cookies

  334 inquiries |
Retail Bakeries

646 McCorkle Blvd.
Westerville, OH 43082
| Get Directions

(800) 443-8124

http://www.cheryls.com

Company Rating

A

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Customer Reviews

based on 1 review.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/7/2021

Not advertise products for sale and then not sell them for the sale price.

Cheryl's cookies had a product originally priced for $44.99 marked on sale for $26.99. I tried to purchase it online and it wouldn't give me the sale price. I did a live chat with a gentleman name Harley and he gave me a number to call and said they would give me the product for the sale price. When I called the number, I was on the phone over 40 minutes with the salesperson and she continued to refuse to give me the sale price. I offered to send her a picture of the ad. I asked to speak to a manager and she stated that wasn't possible. To me that is false advertising.

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Complaints and Resolutions

Total Amount in Dispute:
$41.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Cheryl's Cookies closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

This company's business is online bakery retailer.

Primary Contact: Customer Service
Business Started: 1/1/1981
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

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