Chiro-Income Solutions ratings, reviews and complaints - Lead Sales

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege failure to fulfill contracts, promised leads or TV advertisements are not provided, and failure to honor guarantees. Complainants allege after signing contracts and paying up front fees ranging from $1000-10,000.00 for TV advertising and leads, the company fails to run the commercials, does not provide proof that the advertisements were run, and does not issue refunds according to their money back guarantee.

The company responds to a few complaints by disputing the allegations, claiming they have fulfilled the terms of the agreement and have provided services according to the contract terms. Refund requests are denied with the company claiming no refunds are due because they fulfilled their contractual obligations.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Chiro-Income Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is providing advertising for chiropractors.

Primary Contact:	William Price (CEO)
Business Started:	2/16/2007
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Bureau suggests that clients read the contract terms carefully and make certain that the promised deliverables by the company are as represented. Make certain that the delivery dates, the number of leads, and the quality of leads are described with particularity. If the company offers a guaranty, we suggest you ask that they either provide replacement leads for those that don’t meet the criteria, or a refund at the customer’s option.

Marketing list purchasers should be aware that such guarantees can be worthless in some cases. If the information you obtained in the first round was unsuccessful, what assurances do you have that the second replacement list will be any better suited than the first list received.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Chiro Income Solutions, LLC

Websites:
There are no additional web sites.

Contacts:

Natalie Hoffman (Customer Service Manager)

William Yelvin (Manager)

Other Categories:

Advertising Specialty Services

Marketing Consulting Services

Reputation Report

Chiro-Income Solutions

Complaints and Resolutions

Other Information