Complaints for Chiro-Income Solutions in Covina, CA

410 South Grand Avenue
Covina, CA 91723 | Get Directions

(626) 331-6900

http://www.chiroincome.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege failure to fulfill contracts, promised leads or TV advertisements are not provided, and failure to honor guarantees. Complainants allege after signing contracts and paying up front fees ranging from $1000-10,000.00 for TV advertising and leads, the company fails to run the commercials, does not provide proof that the advertisements were run, and does not issue refunds according to their money back guarantee.

The company responds to a few complaints by disputing the allegations, claiming they have fulfilled the terms of the agreement and have provided services according to the contract terms. Refund requests are denied with the company claiming no refunds are due because they fulfilled their contractual obligations.

Complaint Closing Statistics

0 complaints against Chiro-Income Solutions closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Chiro-Income Solutions complaints