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Church's Tax & Accounting Services

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Tax Preparation Services

1073 Samuel's Church Road
McClure, PA 17841
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(717) 543-4960

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/22/2024

They did not want to explain anything to me.

The professionalism for a TAX professional is unreal. Either all in general or just the lady at the right desk when you walk in. They first almost filed my Fiancé's and I's taxes as a Married Filing Jointly. I called them as soon as I caught it. They said they would fix it and to give them a few days. Then they try to say that he can't claim head of household even though he's the one that's paying 90 of the bills! I do not currently work because I can not, and im going for Disability for multiple issues. They said that its all wrong and that we were filing previous years illegally. I went to the IRS.gov website for my proof. They still say they will fix stuff. We also did do some doordash to pay some extra bills (less than 2k total between us) and they said we couldnt claim any deductions for being independent contractors. Finally, they call us back about having our taxes done again. They ended up filing us SEPARATELY, wanting an extra payment (we paid $90 to begin with, and they wanted another $90). Also saying that he still couldn't be head of household, and that what we were told is illegal. I finally told them that I did not feel comfortable filing with them. I told them i want my money back along with all the information we gave them, and they tried to say we didnt pay. Took 3 times to get our money back. They told me that I'll file illegally, and that "I hope your tax professional helps you out when you get a letter from the IRS." Total professionalism.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Church's Tax & Accounting Services closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company provide tax preparation services.

Primary Contact: Manager
Business Started: N/A
Social:

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Licensing

California law requires tax preparers to register with the California Tax Education Council, (CTEC) and to post bond in the amount of $5,000.

To verify registration status, contact the CTEC by writing to, P.O. Box 2890, Sacramento, CA 95812-2890, or call (877) 850-2832, or send an email to info@ctec.org. The CTEC also maintains a website for online searches at https://www.ctec.org/payer/content.aspx?contentid=5

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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