Claim Company ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege dissatisfaction with the content of materials, misrepresentation of the offer or difficulty obtaining refunds. Complainants allege the product and listings received are unsatisfactory and additional fees are required to purchase the books and programs. This information was not disclosed during the sales presentation according to the complainants. Some complainants allege failure to return calls or provide refunds. The company responds to complaints by indicating they have a no refund policy. However, refunds were provided to some of the complainants less a restocking, shipping and handling fee once the package was returned.

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Complaint Closing Statistics

0 complaints against Claim Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering a work at home program providing medical billing services.

Primary Contact:	Alberto Hernandez (Owner)
Business Started:	1/1/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Because the company is not offering employment, selling an ongoing business or franchise, but instead is selling software, we believe it is misleading to advertise the offer as a business opportunity or prospective employment. When considering offers of this nature, we advise against paying by check or money order. We also believe it is a mistake to place too much reliance on the company's money back guarantee or refund policy. Our experience with other companies shows that the companies do not honor their guarantees and often fail to make refunds. If you decide to purchase the software, we strongly suggest that you pay by credit card. If the company fails to live up to its committment, the charge can be disputed. Remember, that none of the companies provide doctors as clients for their service. It is up to the buyer of the software to find clients for their business.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Claimco

Medclaims

Websites:
There are no additional web sites.

Contacts:

Claim Company

Owner

Reputation Report

Claim Company

Complaints and Resolutions

Other Information