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65 Enterprise Drive Suite 350
Aliso Viejo, CA 92656
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http://www.clearcredit.com

Company Rating

F

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege that the company fails to provide promised credit improvement services after fees are paid. Complainants state that they are charged even though they have not authorized the company to dispute items on their report. Most complainants report difficulty contacting the company regarding services. Emails aren't answered and there are no telephone numbers listed for the company with directory assistance. Other customers complain they are unable to log on or otherwise access their information on the company's website. ~~The company responds to some complaints by issuing refunds. Some complaints are unresolved meaning the customers are not satisfied with the company's response. In one case the company agreed to provide a refund however the customer wanted services instead.

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Complaint Closing Statistics

0 complaints against Clear Credit closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a credit repair.

Primary Contact: Aaron Jones (Owner)
Business Started: 9/1/1996
Social:

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Licensing

California law requires that companies advertising or offering to improve your credit record, history, or rating must be registered with the Attorney General's Office as a Credit Services Organization and post a $100,000 bond.

To verify registration and bonding, contact the Office of the Attorney General by writing to; DOJ. Attn. Public Inquiry Unit, P.O. Box 944255, Sacramento, CA. 94244, by calling (916) 322-3360, faxing (916) 323-5341, or visit their website at www.oag.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We urge careful consideration of this company's offer. By law accurate information stays on your credit report for seven to ten years. Accurate negative information can only be removed by cooperation from your creditors and this usually involves paying all or some of the debt. In some cases while in dispute the credit bureau may remove negative items from your credit file but in the event that items are verified as valid by the credit bureau they will be reinstated on your credit file. Any company offering to assist you in modifying correcting or improving your credit report may not take money in advance before performing services for any reason even as deposit. Also the services must be performed within 6 months of the contract date and the contract must contain a five day cancellation clause as required by law. The contract must also include a detailed list of the specific services to be performed. On October 14 2004 we verified that this company has not registered nor posted a bond as required by the California Credit Services Act. The Act requires companies advertising credit repair services to register with the Attorney General and post a $100 000 bond. Even if registered the Act prohibits the practice of collecting payment before providing services. To verify registration and bonding information contact the Attorney General's office by calling (916) 322-3360.

Other Considerations

Mail sent to this company was returned by the post office as "moved; left no forward address," "forward order has expired," or "unable to locate." We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

ClearCredit.com
My True Credit.com
Credit Repair Shop
www.mytruecredit.com
Palisades Holdings, LLC

Websites:
There are no additional web sites.

Contacts:

Branden Byre (Accountant)
Jean Turner (Contact)
Porsha Turner
Dave Driskell (Customer Service Manager)

Addresses: