141 inquiries | Air Conditioning & Heating Contractors
(760) 343-2121
http://www.coachellavalleyac.c...
Please call business for current hours.
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BCA's Summary and Analysis:
This company's complaints contain a pattern of allegations concerning overpricing inaccurate diagnosis of problems failure to keep scheduled appointments and performance of unnecessary repairs. Some complainants allege the company installs air conditioning units that are the incorrect size or type and refuses to exchange the units. In other cases customers are allegedly told by company technicians that parts or other equipment currently installed has been discontinued by the manufacturer or are otherwise unavailable. Customers claim they call the manufacturer and find the information to be false alleging the company purposely gave false information in order to sell higher priced units. Several complainants report excessive delays with performing repairs or that the company fails to keep scheduled appointments.~~The company responds to most complaints by disputing the complainants allegations providing explanations for their actions and advising complainants of any balances due. In some cases the company did agree to refund or partial refunds. Several complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.
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Company Info
Our company provides commercial and residential heating, air conditioning and plumbing services.
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Licensing
California State Contractors License Board
Verified License
License Number: 777794 Status: Inactive
Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.For businesses outside of California, please check with the agency that regulates this industry.
BCA has no information regarding government actions at this time.
This company's complaints contain a pattern of allegations concerning overpricing inaccurate diagnosis of problems failure to keep scheduled appointments and performance of unnecessary repairs. Some complainants allege the company installs air conditioning units hich are not large enough to cool the customers home and refuses to exchange the units. In other cases customers are allegedly told by company technicians that parts or other equipment previously installed has been discontinued by the manufacturer or are otherwise unavailable. Customers claim they called the manufacturer and found the information to be false allegeing the company purposely gave false information in order to sell higher priced units. Several complainats report excessive delays with performing repairs or that the company faoils to keep scheduled appointments.~~The company responds to most complaints by disputeing the complainants allegations providing explanations for their actions and advising complainnats of any balances due.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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