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Comfort Windows

  66 inquiries |
Window Contractor

575 Ludwig Avenue Suite 4
Cheektowaga, NY 14227
| Get Directions

(800) 252-0022

http://www.comfortwindows.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/20/2019

Eight months of aggravation and we are doorless.

We started dealing with Comfort in July on having custom doors made. The designing of the doors kept being delayed because of mistakes. Every time anyone came to the house, they showed up late. When the doors were finally being built, they were damaged and had to be remade prolonging everything once more. Then when we finally got an installation date, the guy showed up and immediately told us the doors had some damage once again and they were not the right sizes. Unbelievable. When we tried to work with them to get a discount on the doors for eight months of being strung along with nothing to show for, what they offered was laughable. In the end, they are willing to give us our deposit back, but eight months of our time was wasted on thinking we were going to have doors. I want everyone to be aware of how this company does business so they don't waste their time like we did. I would rate them at a zero if that was an option. Eight months of aggravation and we are doorless. I would like them to be aware of how horrible their service was and how much of our time was wasted. Now we need to start this whole process over with someone who can hopefully be much more capable of doing their job. We had eight months of our time wasted and all that is happening is us getting our money back with nothing more.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Comfort Windows closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is window contractor & home improvement services..

Primary Contact: Nancy (Office Manager)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Fritz (Corporate Manager)

Other Categories:

Addresses: