Coram Deo, Inc. ratings, reviews and complaints - Computer Equipment, Parts, and Supplies Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege they experience delivery related problems, such as receiving incorrect merchandise, shipping damages, or delays. Other customers complain the merchandise they receive is defective, missing parts, or otherwise inoperable. Many complainants allege items sent back to the company for exchange or refund, are not returned, or exchanged, and refunds are not issued. Several complainants report dissatisfaction with the company's shipping charges alleging they are much higher than industry standards. Recent complaints received by our office allege customers are experiencing difficulty contacting the company. The companys responds in most cases by issuing refunds, partial refunds, shipping orders, or offering explanations for their actions. Many complaints remain unanswered.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Coram Deo, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is specializing in online sale of computer hardware for resellers and consumers. Online sale includes CD ROMs, motherboards, monitors, modems, printers & scanners, sound cards, speakers, computer systems, video cards, and other compute

Primary Contact:	Michael Hatcher (President)
Business Started:	7/1/1999
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

As of 5/30/2002, we verified that an advisory had been posted to the company's website informing customers that the company was no longer in business and was in the process of filing bankruptcy proceedings. We are unable to verify a bankruptcy filing at this time. If you are experiencing problems with merchandise purchased from this company, you may want to try contacting the manufacturer to see if the problem could be covered by a manufacturer warranty.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

1st Class Technology

Websites:
There are no additional web sites.

Contacts:

Esther Hatcher (Vice President)

Mike Campbell

Addresses:

22806 Via Santa Rosa, Mission Viejo, CA, 92691

Reputation Report

Coram Deo, Inc.

Complaints and Resolutions

Other Information