Complaints for Coram Deo, Inc. in Rancho Santa Margari, CA

22582 Avenida Empressa
Rancho Santa Margari, CA 92688 | Get Directions

(949) 888-2032

http://www.1stclasstech.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege they experience delivery related problems, such as receiving incorrect merchandise, shipping damages, or delays. Other customers complain the merchandise they receive is defective, missing parts, or otherwise inoperable. Many complainants allege items sent back to the company for exchange or refund, are not returned, or exchanged, and refunds are not issued. Several complainants report dissatisfaction with the company's shipping charges alleging they are much higher than industry standards. Recent complaints received by our office allege customers are experiencing difficulty contacting the company. The companys responds in most cases by issuing refunds, partial refunds, shipping orders, or offering explanations for their actions. Many complaints remain unanswered.

Complaint Closing Statistics

0 complaints against Coram Deo, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Coram Deo, Inc. complaints