Credit Security, LLC. ratings, reviews and complaints - Identity Theft Protection

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Most complainants allege unauthorized charges to their credit cards for identity theft protection services that were never ordered. Many complainants allege their credit cards are charged after replying to a Google Ad and or other online ads. Some complainants allege after contacting the company they are told that they were signed up for an identity theft protection service. A few customers allege they are unable to speak to the company, are hung up on and or receive rude customer service.

The company responds to complaints by stating the customers signed up for the services in conjunction with an online purchase from an affiliated website; issuing refunds, discontinuing future charges and alleging they provided confirmation emails to the customers.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Credit Security, LLC. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide Identity theft protection services.

Primary Contact:	Scott Webb (Manager)
Business Started:	1/1/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

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Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Credit Security Identity Theft

Websites:

http://www.creditsafety123.com

Contacts:

Brandon Schaible (Operation)

Other Categories:

Online Retailers

Reputation Report

Credit Security, LLC.

Complaints and Resolutions

Other Information