88 inquiries | Hot Tub and Spa Contractors
(661) 946-6842
Company Rating
D
Customer Reviews
based on 0 reviews.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Most complainants allege dissatsifaction with workmanship relating to the installation of pools or spas. Specifically, complainants allege the company will not return to fix problems, spa rails are wobbly and seem unsafe, the plaster is different colors, and the pool did not pass inspection. Customers indicate when they contact the company for assistance, representatives are sometimes rude and vulgar, or they promise to return to complete the work, but nobody shows up. Other complainants allege the company damaged plants or did not re-install a fence properly. The company responds to complaints by stating the pool or spa was built and installed according to the contract, the customer made changes after the contract was written, or by replacing the fence. The company states they are not responsible for any damage to plants or other items in the path of access to the pool. However, as a goodwill gesture, they installed 560 square feet of top quality sod in the front of the property at no cost. Some complaints remain unanswered.
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Company Info
This company's business is the sales and instatllation of pools and spas.
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Licensing
California State Contractors License Board
Verified License
License Number: 327040 Status: Expired
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