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CSL Plasma

46 inquiries |
Plasma Collectors

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1050 Westbank Expressway
Westwego, LA 70094 | Get Directions

(504) 704-1374

http://www.cslplasma.com/cente...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/19/2020 Fred S.

Drug test everyone in there and make the world a better place!

I am a plasma donor and every time I go in to donate plasma there is other donor outside smoking weed. They claim to do random drug tests but that's not happening. A donor handed me a joint this morning but I told him I don't smoke. I caught a good whiff of the weed and I don't like weed smoke. Can you please convince them to do a surprise drug test on everyone? Any time I complain about something, they ignore me. The phlebotomists were talking about that if you try to complain, they just act like they don't believe you. If you please can get them to drug test, it might go on the news because they'll probably have to shut down. If they decline, it's because they already know that. They might do it. Please help. If you call me they phone sometimes doesn't ring but leave a message I'll call back. It's best to email me though. Thanks.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against CSL Plasma closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is plasma collectors.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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