Cubbs Communication ratings, reviews and complaints - Work-At-Home Business Opportunities

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they respond to a work at home offer doing data for as much as $17 an hour. The cost of the package is $54.95 plus $10 shipping and handling. Complainants are advised they will receive a list of employers seeking home data entry processors. Those who contacted the company names that were provided, found they had no positions available, or had never heard of Krubs Communications. Others state that the companies claimed they were listed without authorization. The company generally responds to complaints by denying the allegations and that they have a 90-day money back guarantee for the product purchase price only.

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Complaint Closing Statistics

0 complaints against Cubbs Communication closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is offering a work at home opportunity. The company claims that by doing data entry a participant can earn $17.00 per hour.

Primary Contact:	Davis Miller (Manager)
Business Started:	7/1/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Because the company is not offering employment or selling an ongoing business or franchise, we believe it is misleading to imply or advertise the offer as a business opportunity or as prospective employment. On 01/21/03 we requested that this company provide basic background business information and to provide substantiation of it's earnings claim. Specifically, we asked the company to verify that by doing data entry a participant could earn $ 17.00 per hour. To date the company has not responded to our request for basic background business information or to substantiate it's offer. When considering offers of this nature, we advise against paying by check or money order. Find out the company's money back guarantee or refund policy. Our experience with similar offers has been that companies typically do not honor their guarantees and often fail to make refunds. If the company fails to live up to its committment, the charge can be disputed through your credit card issuer.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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Reputation Report

Cubbs Communication

Complaints and Resolutions

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