Complaints for Cubbs Communication in Lake Forest, CA

24331 Muirlands Blvd
Lake Forest, CA 92630 | Get Directions

(562) 647-5513

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege they respond to a work at home offer doing data for as much as $17 an hour. The cost of the package is $54.95 plus $10 shipping and handling. Complainants are advised they will receive a list of employers seeking home data entry processors. Those who contacted the company names that were provided, found they had no positions available, or had never heard of Krubs Communications. Others state that the companies claimed they were listed without authorization. The company generally responds to complaints by denying the allegations and that they have a 90-day money back guarantee for the product purchase price only.

Complaint Closing Statistics

0 complaints against Cubbs Communication closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Cubbs Communication complaints