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1618 Silver Cup Court
Redlands, CA 92374
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(888) 752-7624

http://www.customtechie.com

Company Rating

D

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege unfulfilled contracts, shoddy workmanship, and inability to contact the company to inquire on the status of their project. Customers complain the company fails to complete work within the agreed upon timeframe, or fails to complete at all. Some complainants allege they were forced to hire other companies to complete jobs, or that the company fails to deliver the brand name electronic components originally ordered.

The company responds to most complaints by disputing the complainants allegations, agreeing to complete work, or in a few cases where projects were delayed by the company and no work was performed, refunds were issued.

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Complaint Closing Statistics

0 complaints against Custom Technology closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is providing surround sound systems, security systems, a full theater systems with custom cabinetry and installation services.

Primary Contact: Jeffery Asherbranner (President)
Business Started: 8/1/1999
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Licensing

In California, businesses offering electronic equipment or appliance installation or repair, car audio or alarm installation are required to be registered with the Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation.

For the most up-to-date information regarding the licensing status visit http://www.bearhfti.ca.gov/license_chk.shtml or by call (916) 999-2041.

For businesses outside of California, please check with the agency that regulates this industry.



Individuals or companies who perform construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. For the most up to date licensing information, call the State Board at 1-800-321-CSLB (2752), or visit their website at www.cslb.ca.gov.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We believe this company is operating as an unlicensed contractor. Individuals or companies who perform construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License

All citizens pay for the effect of unlicensed activity on insurance costs, taxes, credit losses and for damage done to the owners, employees, and suppliers of licensed competitors.

Unlicensed contractors cannot pull permits. This means the plans for the work to be done are not inspected and may or may not meet the local building codes. Doing business with an unlicensed contractor exposes consumers to a variety of risks involving liability claims, state and federal taxes, liens by vendors of material or labor, violations of law and the possibility that the job will not be completed in accordance with the minimum standards for the profession. The unlicensed person or firm skirts such responsibilities as liability insurance, worker's compensation, unemployment compensation, social security and reporting withholding of taxes.

Consumers should be aware, installation of any major home appliance such as air conditioners, water heaters, electrical heaters, etc. by an Unlicensed Contractor may void the warranty on that product. If an appliance is improperly installed by an Unlicensed Contractor (water heater explodes, cross connection runs sewage into the drinking water, an air conditioner fire, etc.), the property owner's insurance will probably not pay the claim.

Other Considerations

This company is not affiliated with Custom Technology located at 907 Walnut Avenue in Redlands. Please do not confuse the companies. A separate report is available for each company.

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Additional Info

DBAs:

Custom Technology Management Group, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses: