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DAP Sewer and Drain

  82 inquiries |
Plumbing Drain and Sewer Cleaning Services

2728 Spring Garden Avenue
Pittsburgh, PA 15212
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(412) 620-8178

Company Rating

CCC

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/25/2021

Stop treating customers that way it was very ignorant

My landlord called this company to unclog my drain, a plumber named Dan came out and did what he could and found there is a wipe clog. I'm assuming Dan called my landlord and told him because Dan text me and said it would take another machine to get through that clog, i told him I'd get back to him. Yesterday i text Dan and told him i have the 450.00 to do the work, he said ok. Then today i got a text from him stating that he would be here today, i said ok that's fine, then i got a couple more texts from him saying he needed the money before he starts work and each time i replied ok i have it here and you will get it before you do any work. Dan said its a tennet landlord situation, so i don't know what my landlord told Dan but i told Dan its not .Then i got a call from the company and the woman i spoke worth said the same thing I'd have to pay before work is started, i explained to het that Dan and i were texting and i told him he will get the money before any work is done, she told me to hold on then hung up. I called back 4 times and each time a guy answered and said ( you suck ) this happened every t9 i called , he would say that then he would hang up i tried asking ( why are you talking to me like this ) but he always hung up before i could finish speaking.. I then text Dan and told him its not a landlord situation and i have the 450.00 here for him and if hes coming to let me know, he hasn't responded as of yet. The way those people there acted unprofessional

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against DAP Sewer and Drain closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is plumbing drain and sewer cleaning services.

Primary Contact: Customer Service
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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