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Day To Day Imports

458 inquiries |
Automobile Parts and Supplies Retail

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1820 East 48th Place, Unit A
Los Angeles, CA 90058 | Get Directions

(800) 221-0718

http://www.thecarcover.com

Monday - Friday - 8:30am and 5:30pm

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/28/2020 Paula B.

Scammers, do not trust!

This company goes under many names, Won Lane being one of them. Read reviews and trust that they are even worse than their one star average. First mistake, shopping with Walmart.com second mistake, not realizing my purchase was with WonLane, aka Day to Day Imports. Package never arrived. Customer service was nonexistent, as in they do not take calls and will not respond to emails. Walmart, On Trac, the courier contracted for delivery (another company who delivers nothing but frustration), were also ignored in attempts to sort out the confusion. The two times I did speak with a person, it was the same women. The call was crystal clear until details started getting involved. Then the call started to break up as if I was making a long distance call on a child's phone to China. I thought this was a fluke the first time but the same thing happened on my second call. Totally intentional, their attempt to get the buyer to just hang up. I didn't get what I ordered (2 cat scratcher's), what I did get is a wash cloth from an insurance company. A week later, after I exhausting all resources available, I realize there are no cat scratcher's and this company is a sham. Do not trust this company.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Day To Day Imports closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Day to Day Imports provides specialty car cover and automotive accessories. They are committed to providing the highest quality and customer service.

Primary Contact:	Akiva Nourollah (Vice President)
Business Started:	12/3/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

www.thecarcover.com

Thehardcover.com

Thecarcover.com

Cover Shield

USA Power

Websites: