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De Anza Hotel Apartments

11 inquiries |
Apartment Rental and Leasing

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233 East 4th Street
Calexico, CA 92231 | Get Directions

(760) 357-7800

http://www.deanzahotelapts.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/26/2023 Jose C.

I would like the business to educate the so called manager

The manager of the De Anza Hotel in Calexico, C.A. named Alondra makes visitors who go see their senior loved ones feel like if they are going to visit a prisoner in jail. I went to visit my father, and Alondra who said was the manager spoke in an authoritarian way telling me, a non Hotel De Anza that I should do this and that next time. I believe she was on her period or tried to take out her horrible mood out with an unknown person having a power trip. I would like the business to educate the so called manager Alondra by sending her to some courses which deal with common courtesy and manners. I believe that if Alondra treats the visitors like crap, Alondra is treating the senior citizens even more horrible since they don't report her for fear of retaliation.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against De Anza Hotel Apartments closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business provides apartment rental and leasing.

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Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

De Anza Hotel Senior Apartments

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