143 inquiries | Office Supplies - Sale by Deceptive Telemarketing
(800) 253-5827
http://www.deltashippingsuppli...
Company Rating
F
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complaints generally allege misrepresents themselves as being the regular office supply distributor, or calling to offer free promotional items in order to send office supplies and invoice businesses without authorization. Complaints further allege the company charges exorbitant fees for supplies, fails to provide proof of authorization and fails to cancel invoices.The company generally responds to complaints by stating they received authorization, voiding invoices, or sending return authorizations so orders can be returned. In other cases the company denies requests to cancel invoices stating the items were ordered or the delivery was authorized.
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Company Info
This company's business is sale of office supplies via telemarketing.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
Telephonic sellers are required by law to maintain a $100,000 bond and register with the Attorney General. Unregistered sellers may not solicit in California if their business or prospective purchasers are located in this state. When solicited by telemarketers offering business supplies, we urge extreme caution. Complaints against this type of company generally allege that telemarketers mislead customers in believing they are the regular supplier, misrepresent product offers, ship unauthorized orders, or charge exorbitant fees for supplies. Request that the caller send a catalog or brochure describing the items and its prices. To minimize misunderstandings, designate one employee to whom all calls regarding office supplies must be directed. If unordered merchandise arrives, immediately write to advise the company of your intent to keep the shipment as a free gift unless pick up is arranged within a reasonable amount of time. Send your letter by certified mail to obtain proof of receipt.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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