Dermazure ratings, reviews and complaints - Hair Removal Service

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

The company responds to some complaints by stating that Dermazure anticipates it will shortly be filing for bankruptcy, and would like to issue refunds to its qualified customers before this apparent inevitability occurs. To expedite this process and qualify for a refund please send us an e-mail to refundlaser@yahoo.com to send you a refund application or send the following information, marked “Attention: Qualified Customer Refunds,” to: 4215 Tierra Rejada Road, suite 225, Moorpark, ca 93021.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dermazure closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is lazer hair removal clinic.

Primary Contact:	Affshin Javaherian (Owner)
Business Started:	12/1/2005
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Neoskin

Websites:
There are no additional web sites.

Contacts:

Sandra Suzum (Superviser)

Reputation Report

Dermazure

Complaints and Resolutions

Other Information