Complaints for Dermazure in Beverly Hills, CA

9730 Wilshire Blvd Suite 103
Beverly Hills, CA 90212 | Get Directions

http://www.dermazure.com

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Total Amount in Dispute:
$0.00

Total Amount Settled:
$0.00

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

The company responds to some complaints by stating that Dermazure anticipates it will shortly be filing for bankruptcy, and would like to issue refunds to its qualified customers before this apparent inevitability occurs. To expedite this process and qualify for a refund please send us an e-mail to [email protected] to send you a refund application or send the following information, marked “Attention: Qualified Customer Refunds,” to: 4215 Tierra Rejada Road, suite 225, Moorpark, ca 93021.

Complaint Closing Statistics

0 complaints against Dermazure closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Complaints and Resolutions

Dermazure complaints