182 inquiries | Internet Marketing Services
(800) 503-1801
http://www.mortgagefreeforlife...
8:30 am - 5:00 pm PST
Company Rating
AAA
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Complainants allege unauthorized charges or debits to accounts after agreeing to purchase a book offered by the company. Customers complain the charges or debits in some cases are for merchandise which they have not received, or in connection with the free trial software.The company responds to all complaints by generally disputing that the charges or debits are unauthorized, and claiming that all customers received information by mail explaining the service before charges commenced. In most cases, the company did provide refunds when requested, along with RMA's for returning the unwanted items.
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Company Info
This company's business is a marketing/fulfillment service.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
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This company is a marketing agent/fulfillment house promoting Richard Weathington's new book Mortgage Free For Life: Secrets Banks and Lenders Don't Want You To Know. The offer claims to reveal ground-breaking secrets that will help homeowners to build equity immediately, without making additional payments or changing current spending habits. The information is sold for $29.99 plus $8.99 shipping and handling. Respondents are also said to receive an Online Software Trial and issue of Insider Money Secrets newsletter free of charge.Although the software trial is offered as a free trial, charges will commence when the free trail period ends unless the customer cancels the software. This marketing practice is generally referred to as negative option cancellation. With this method, products and services are sent to consumers unsolicited, and unauthorized charges appear on credit cards. Usually, materials sent with the product or service will allow a specified time period for cancellation and return without penalty or obligation. However, many overlook the advisory, and are unaware of the charge until their next monthly credit card statement. In some cases, consumers find they are unable to contact the company to arrange returns or ask for credit. Most credit card issuers will allow the cardholder 60 days to dispute an unauthorized or inaccurate charge. Review your monthly statement carefully. If you discover a charge which is unfamiliar, investigate and dispute the amount with your card issuer as soon as possible to protect yourself from making unwanted purchases.Often, you can unknowingly join a plan simply by accepting an introductory offer of merchandise or services. Continuity plans may offer an introductory "free trial period" to let you check out the merchandise or service and decide whether to join the plan. If you keep the merchandise beyond the free trial period or fail to cancel the service within the free trial period, not only must you pay, you automatically become a plan member. Joining a continuity plan means you agree to the plan's sales method as long as you're a member. You'll automatically get periodic shipments of merchandise or delivery of services. You won't get any announcements or rejection forms before each shipment or service period. The shipments or services continue until you cancel your membership.Sellers must give you information about the plan's terms and conditions, clearly and conspicuously, in their promotional materials. These terms may include; that you become a member if you accept the introductory merchandise or initial round of services, unless you cancel; or that periodic delivery of merchandise or services will occur - with no further action on your part; and will continue until cancellation is received. It also must disclose a description of the merchandise or services you agree to buy, say whether there's a minimum purchase, and how often you'll receive the products or services. An explanation of the plan's billing procedure for each shipment or period of service must also be provided, as well as the terms of the plan's refund or return policy; how and when you can cancel your membership; and the price of the goods or services if you fail to cancel, including shipping and handling, if applicable.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
BCA has no information regarding advertising review at this time.
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