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Dividend Finance

240 inquiries |
Other Financial Services

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One California Street, Suite 1500
San Francisco, CA 94111 | Get Directions

(415) 805-7000

http://www.dividendfinance.com

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/21/2023 Angela M M.

Fraudulent company!!!

FRAUDULENT COMPANY, DO NOT DO BUSINESS!!! THEY RUIN YOUR GOOD CREDIT!!!! Horrible customer service, they do not listen to you as customers. Do not recommend. Didn't realize when I would START GETTING CHARGED FOR THE FIRST time, BECAUSE THEY JUST START CHARGING WITHOUT PRIOR NOTICE...NO EMAIL TO LET YOU KNOW, NOTHING...so, I flagged their first and second charges as unauthorized, since to be honest, it took forever to get the solar panels to get installed, so from solar panels that's one company that you deal with in the beginning, you forget who finances your solar panels at the end, that when finally I started getting charged I didn't realize who the company was, honest mistake, tried explaining this to the company, wouldn't listen to me at all. And then they have the audacity to say they tried calling me which is absolutely not true because I would have answered, but then they say a man answered... What? So now I'm a man?! But what's weird it's that they not only lie to you about trying to contacting you, when I contacted them and the automated service asks you to press your number to find your account I pressed my phone number and the automated service couldn't find any account number associated with my phone number, so how is it that they tried calling me to try to resolve my payment issue?! So in many things they had discrepancies.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dividend Finance closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is other financial services.

Primary Contact:	Eric White (Owner / Manager)
Business Started:	2/2/2013
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Dividend Solar, Inc.

Websites:
There are no additional web sites.

Contacts:

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