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Dollish

102 inquiries |
Dolls Retail

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Sheung Wan, Hong Kong RM 503, 5/F WAYSON COMMERCIAL BULIDGING 28
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https://dollishreborndolls.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/13/2019 Gloria S.

I just want people to no This is a bad company a and they don't value their customers

I order a doll and it took 2 months to come and when it did it was the wrong doll. You can't call them only email which I did told them I received the wrong doll sent a picture of what I order and what I received according to the return policy ask for a shipping lable to return,corresponding by email several times didn't get an answer all they was doing was making me offers so I can keep the doll all I wanted was a refund sorry I order from this company I never got answer about return/refund I read the reviews about them and they are bad wish I read them before I order I ship doll back to address ship from waiting on my refund I ask them to pay my shipping cost which was $20 they decline. I just want people to no This's a bad company a and they don't value their customers I can't say they refuse to give me my money because I just ship the doll back waiting on word I feel that I shouldn't have to pay for doll being ship back when it was there mistake not mines waited to long for doll 2months Bad Company!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dollish closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business sells lifelike dolls.

Primary Contact:	Customer Service
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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