Downtown Consulting Services ratings, reviews and complaints - Real Estate Investments

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege after collecting the $3000 advance fee, they are unable to reach the company, complaining calls are not returned, and emails are unanswered. Customers also complain the company fails to fulfill contractual obligations, and they are unable to obtain refunds of the advance fee. Most complainants allege they were not aware that the advance fee they paid was non-refundable.

The company responds by generally denying refund requests and explaining that the $3000 advance fee is considered a retainer fee, and is non refundable. The company contends that the advance fees collected are used for property searches, and other costs associated with their business. In almost all cases the company claimed that they were unable to contact the complainant to provide services. Complainants generally dispute that they were unavailable, and contend the company made little or no attempt to reach them.

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Complaint Closing Statistics

0 complaints against Downtown Consulting Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is providing consultation and step by step instruction for purchasing real estate tax liens.

Primary Contact:	Brian Bolger (Owner)
Business Started:	12/9/2003
Social:

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Licensing

California law requires any company, or individual, selling securities as an investment, to register with the Securities Regulation Division of the Department of Corporations.(DOC). This registration requirement includes; financial planners, broker-dealers, broker-dealer agents, investment advisers, and investment adviser representatives. As of our last verification, we found no record of this company 's registration compliance. Before investing money, or making other important financial decisions, verify the company you are considering has complied with State registration requirements.. The DOC maintains a database to verify registrations online at www.doc.ca.gov. Inquiries can be sent by mail to, California DOC, Securities Regulation Division, 1515 K Street, Suite 200, Sacramento, CA 95814-4052. The DOC can also be contacted by phone, toll-free at 1-866-ASK-CORP (1-866-275-2677)..

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company claims to provide consulting services and information on how to earn 9%-24% profit,directly through the county treasury department, by purchasing real estate tax leins, deeds, and IRA's. The company asks for an dvance fee of $3000. According to the company, investment money is sent directly to the county and secured by real estate. They also claim to offer turn-key, full service accounts for busy clients who prefer to have them invest the money. We believe this company may need to qualify their offer as a securities offer if they are investing on behalf of clients, or promising clients high return rates.

Careful evaluation of all investment offers should be done prior to signing agreements. Rather than make an immediate decision, insist that the caller confirm details of the offer and all verbal promises in writing. Verify that the offer is registered, or exempt from such requirement, with your state securities commissioner. In California, call the Department of Corporations 213 576-7500. Limited Patnerships are required to register unless an exemption is filed with the state. General Partnerships, however, are not required to register. Those who invest in General Partnerships may also be accountable for the financial liabilities of the entire partnership. Offers claiming to be exempt from registration must meet specific requirements. Specifically, they must be limited to no more than 35 investors who are: immediate relatives or friends; current investors in other offers made by the company; persons referred by current investors; and to those with the expertise to make a valid decision. Generally, if an offer is sold via telephone, it is an indication it would not be qualified for exemption under current law.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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Securities Investment

Real Estate Consultants

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