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Dr. Dental

11 inquiries |
Dental Office

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2100 Dixwell Avenue
Hamden, CT 06514 | Get Directions

(203) 288-3000

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/10/2020 James T.

I felt so disrespected today speaking to the receptionist at Dr. dental

For about six years I've been going to Dr. dental for the services I needed on my teeth. Recently, the last three times that I've been going I've been having a hard time with the secretary that occupies the front desk. She makes me very uncomfortable by the way she over talks me, doesn't pay attention to weather I'm asking a question or just speaking to her trying to get clarity on something inside the establishment. No I don't know what her problem is, But I know what I have going on. The dentist is a very scary place for me. It takes a lot for me to make an appointment and even more faith for me and make it to the door. I know that it can tough to sit down all day and to deal with a lot of people because I've done it before. But I also know that it's always nice to be nice and what defines find a good male or female is not only who we are but how we treat one another when we're under immense pressure , tired, angry or we just don't want to deal with anyone for today. With me, I'm always scared when I have to go to the doctors and I don't know if it's just me or is it all men that are scared to go to the doctors. But I'm terrified when I go. I need to know from the door that people that I'm speaking to has my back. Not just in a way to where your going to safely handle my paperwork, but make me comfortable, please. It took a lot for me to come here.I'm terrified of dentist and doctors offices. Don't just push me off, constantly telling me to call the manager 10 times.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dr. Dental closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a dental office.

Primary Contact:	Business Owner
Business Started:	N/A
Social:

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Licensing

California law requires all practicing Dentists to obtain licensing and register with the Dental Board of California. The goal of the Board is to ensure only qualified persons are providing dental care to California citizens. The Board accomplishes this goal by licensure of only those persons who have demonstrated the necessary knowledge and skill to practice dentistry safely.

For the most up-to-date information on this license, you can call toll free (877) 729-7789 or call (916) 263-2300, you can email
[email protected] or visit the website, www.dbc.ca.gov/verification/license_verification.shtml.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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