294 inquiries | Internet Service Providers
(818) 906-0326
http://www.dslextreme.com
Company Rating
AAA
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
We have received no complaints against this company.Complainants allege a variety of billing related issues and dissatisfaction with the service. Some complainants allege they are double billed for service they are billed after cancellation receipt of service interruption notices even though accounts are paid and current or charges for early termination despite the fact that the customer was never connected or did not qualify for their service. ~~The company responds to some complaints by referring to their terms and conditions issuing full or partial refunds or correcting problems with service. Some complainants are dissatsified with the company's explanations and claim the company cannot provide accounting records for their billing amounts. However all complaints have been responded to.
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Company Info
DSL Extreme is a leading provider of high-speed and traditional Internet services. We offer a suite of online products and services for consumer and business customers throughout the United States.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
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