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128170 Crocker Avenue, Suite 100
Valencia, CA 91355
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(818) 808-0868

http://www.dynatekindustries.c...

Company Rating

F

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Customer Reviews

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege unauthorized shipments of office products and deceptive sales practices. Business owners complain that company representatives call their business asking for employee names or office machine information and then ship and invoice them for unauthorized orders. Others allege difficulty returning products or that the company continues to solicit them after they have requested not to be contacted. ~~The company responds to some complaints by issuing credits or refunds agreeing to accept retured merchandise or by making payment arrangements for invoices.

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Complaint Closing Statistics

0 complaints against Dynatek Industries closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is the sale of office supplies by telephone.

Primary Contact: Steve Brittian (Owner)
Business Started: 4/22/2005
Social:

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Licensing

As of our last verification on July 7 2009 this company was registered as a Telephonic Seller. To obtain registration information or file a complaint write to: Office of the Attorney General Public Inquiry Unit P.O. Box 944255 Sacramento CA 94244-2550 or call (800) 952-5225.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Before you accept or pay for any merchandise that arrives under less-than-clear circumstances protect yourself by insisting on proof that an order was placed. If no proof is provided offer to return the merchandise at no cost to you. Give them a specific and reasonable amount of time (30 days etc.) to pick up the merchandise. Tell the sellers that you reserve the right to keep the merchandise or dispose of it after the specified time has passed. ~~Under federal law you are entitled to regard unordered merchandise sent through the U.S. mail as a free gift. The same law makes it illegal to mail bills for such unordered merchandise. If you do not wish to pay for unsolicited merchandise you have three options. In each case by law you have no obligation to the sender. If you have not opened the package you may mark it "Return to Sender " and the Postal Service will return it with no additional postage charged to you. If you open the package and don't like what you find you may throw it away; or if you like what you find you may keep it for free. In this instance "finders-keepers" applies unconditionally. ~~If unordered merchandise arrives by private delivery do not accept the shipment. If you have already accepted the shipment send the shipper a certified letter with return receipt requested demanding proof of your order. If there is no valid proof inform the sender that unless the merchandise is picked up within 30 days you will dispose of it. By giving the sender an opportunity to recover the merchandise you invalidate any claim that you accepted an offer of sale merely by keeping the shipment. If an invoice for the unordered merchandise arrives withhold payment and do not use the merchandise. If the firm fails to respond to your letter or if the sender threatens you with legal action contact an attorney and your state attorney general's office.~~Telephonic sellers are required by law to maintain a $100 000 bond and register with the Attorney General. Unregistered sellers may not solicit in California if their business or prospective purchasers are located in this state.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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Contacts:

Max Mortlock (Controller)