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E Mortgage

234 inquiries |
Mortgage Services

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2600 Michelson Drive Suite 1700
Irvine, CA 92612 | Get Directions

(800) 975-8071

http://www.emortgagenow.com

Contact E Mortgage for business hours; (800) 975-8071

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/10/2015 WilliamK

Bait and switch

Chances are if you're reading this, you're seeking a lender. When Darin provides you an unbelievable rate for a loan make sure you get a Good Faith Estimate (GFE) with binding dates that the listed rate is good through. This is the only way you can legitimately compare lenders. Requesting a GFE does not mean you are committing to that particular lender, it's just merely putting in writing what the lender is saying they can provide should you choose them. If they can't guarantee in writing what you are being told over the phone or through email, beware. Any reputable lender or broker will provide a GFE with a valid until date of 30-45 days out typically. For me, emortgagenow failed to deliver. Message me if you want specific details of my encounter.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against E Mortgage closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

E Mortgage is a lending company. We have the loan that best suits your needs. Our team has a combined total of 30 years of experience to serve you.

Primary Contact:	Darin Ghaffari (Director )
Business Started:	6/11/2003
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Licensing

California Department of Real Estate

Verified License

License Number: 01908458
Status: Revoked

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

DG Commercial, LLC

Veritas Bancorp

Websites:

Contacts:
There are no additional contacts.

Addresses:

50 Palatine, Suite 211, Irvine, CA, 92612

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