Find a reputable business?

Reputation Report

E-Z Oil Company

161 inquiries |
Automobile Oil and Lubrication Services

File Complaint

36 Sheldon Road
Manchester, CT 06042 | Get Directions

(860) 645-3758

Company Rating

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/12/2018 Natasha B.

Make a negative report so that consumers can see what kind of people they are dealing with.

I received an award through a program for oil services. I spoke with Chris Roberts confirming the order place by the program. He advised that all drivers are out for the day since 7am, and that I cannot receive a delivery today, and it'll have to wait until tomorrow. I advised that I have no longer have oil in the tank and I have been without heat for three days, also advising I have small children in the home. I needed a start up due to the tank being on empty and claimed I needed to be home. I asked can I have a time frame, so I can be home; he replied no and that I need to leave work now and go home to wait the latest 6pm. Then I proceed to ask if he can contact the driver, he wouldn't. I asked him to work with me, he said "I am we're delivering your oil" I said I am referring to a time frame. He was extremely rude. I contacted the program letting them know what took place and the, they called the company and they lied stating they will deliver today, and in fact the guy name was Lance, not Chris as he stated to me. He did this because I am not a paying consumer and receiving aid for their service.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against E-Z Oil Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is automobile oil and lubrication services.

Primary Contact:
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in E-Z Oil Company ?
Contact them directly!

Request Quote

Licensing

Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile