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BCA's Summary and Analysis:
Some customers allege, after refusing promotional offers for additional products, their credit card information was given to other companies and unauthorized charges appeared on their accounts. Othercomplainants allege ordered products are not received, and billing disputes including unauthorized charges and over billing. The company responds to some complaints by giving refunds, requesting proof of purchase to determine if credits will be issued, sending merchandise, or providing order tracking information. Some complaints remain unresolved, meaning customers are not satisfied with the company's response.
The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within 7 days. Credit card payments must be credited within one billing cycle.
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Complaint Closing Statistics
This company's business is the sale of the EZ Omelet or Perfect Omelet.
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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
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We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.
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